Daily Opening Times

  • Farm: 10am-5pm
  • Cafe: 10am-5pm
Standalone

Daily Opening Times

  • Farm: 10am-5pm
  • Cafe: 10am-5pm
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FAQs

Frequently Asked Questions

Covid 19 and Health & Safety

All our facilities are open, and we are operating normally.

Our opening hours are Monday to Sunday from 10:00 until 17:00 each day. Our open season runs from February to October.

We understand that our staff and customers may still be cautious so we will be keeping the Perspex safety screens at our tills, hand sanitising stations will be available throughout the farm and we will be carrying out additional cleaning.

Face coverings are no longer mandatory.

If you or a member of your household have Covid-19 symptoms, or test positive for Covid-19, please do not visit Standalone Farm. Please follow the latest government guidelines on self-isolation.

All animals naturally carry a range of bugs, some of which can be passed on to humans, where they may cause ill health. One of these bugs is Ecoli O157, which can cause severe illness. Pregnant women need to take particular care.

Please take a look at our Animal Contact Advice to keep yourself, your family and your children safe.

Food and Drink

Our Greenway Cafe is open for hot and cold food and drinks, cakes and snacks throughout our open season, which runs from February-October.

We will also be offering takeaway drinks and food from our new Snack Stop which is located in our courtyard area by the brook. 

Please note we are only accepting cashless payment at the farm, including in the Greenway Café and Snack Stop.

Yes, we have lots of outdoor picnic benches and grass areas by the playground where you can eat your picnic outside.

We also have indoor picnic barns where you are welcome to tuck into your packed lunch. 

Please can we ask that customers do not take food past the other side of the brook, into the area of the farm where the animals are located.

Yes, you are more than welcome to use the café without paying for the farm, we have both sit in and take away options available.


Please note that we are cashless and only accept card payments.

Yes, we have vegetarian and vegan options. If you have any allergies please speak to a member of staff who will be able to help.

Accessibility

We’ve worked hard to make as much of our farm as easily accessible as possible. We are a working farm and some areas may have uneven or muddy terrain, especially in the winter months. We have step free access to the main building, gift shop, Greenway Café and courtyard. There are disabled toilets onsite, located just outside the shop as you enter. We offer disabled parking bays and our staff are on hand to help.

For our hearing-impaired customers, we have installed a hearing loop system in the Greenway Café and gift shop.

Visitors with a disability and carers can enter Standalone Farm for free, when they show photographic proof. Please email info@standalonefarm.com if you have any questions.

Yes, we have a disabled toilet located just outside the shop as you enter.

Please bring a form of photographic identification with you such as a HAND card or a carer card/passport.

You can register as a carer with Carers in Herts, which will give you access to a carer’s passport (photographic ID for unpaid carers) and a whole host of benefits. To find out more go to www.carersinherts.org.uk

Please email info@standalonefarm.com for further clarification.

Annual Pass

Yes, Annual Passholders are welcome to arrive at the farm any time they wish during our open hours (Monday-Sunday 10am until 5pm during our open season, which runs from February-October). Please have your Annual Pass details to hand and a member of staff will be happy to check you in on arrival.

Yes, all members on the annual pass are named, and you cannot share your membership with anyone that’s not on the pass, we give out one pass card for a family membership and require a photo for each person on the pass.

Single passes are also named and require a photo to go on the pass card.

The family pass is for two adults and up to three children.

The childminder pass is for one registered childminder, and six unnamed children - please note that we do require a valid Ofsted number for this pass type.

No, unfortunately we do not refund annual passes, this is also stated in our terms and conditions when you sign up.

Payment & Entry

Unfortunately our tickets are non-refundable.

Tickets are only transferable to an alternative date or time if you contact Standalone Farm directly via email  info@standalonefarm.com at least 48 hours before the date you originally booked to visit – the date will be on your booking confirmation. We cannot guarantee that we can change the date of your visit but we will make reasonable efforts to do so as long as you contact us more than 48 hours before your scheduled visit date.

Please note we will only change the date or time of your ticket for certain unforeseen circumstances. 

Tickets are only transferable to an alternative date or time if you contact Standalone Farm directly via email info@standalonefarm.com at least 48 hours before the date you originally booked to visit – the date will be on your booking confirmation. We cannot guarantee that we can change the date of your visit but we will make reasonable efforts to do so as long as you contact us more than 48 hours before your scheduled visit date.

Please note we will only change the date or time of your ticket for certain unforeseen circumstances. 

Yes! Visitors are welcome to arrive at the farm and pay for entry on the day. Please note we are open 10am-5pm daily, Monday-Sunday during our open season, which runs from February-October. We are closed for the winter months between November and January.

We are only accepting CASHLESS payments.

We apply a £1.50 booking fee per online transaction at the checkout. This fee is nonrefundable.

We want to provide the best and most convenient ticket booking service for our customers. Your booking fee enables us to ensure that you will enjoy the best possible customer experience when you buy tickets from us and allows us to offer online tickets.

The farm is open between 10am - 5pm daily you are welcome to arrive any time during this period.

Last entry into the Farm is 4.30pm.

Sorry, no we don’t allow dogs on the farm as we have a large amount of animals on site.

Dog walkers are welcome to sit at the benches on the Greenway Café patio, outside the farm.

General

No, we are a children's venue and do not allow smoking or vaping onsite, we do have a couple of smoking bins in the car park.

We’re just over three miles drive away from A1(M) junction 10, clearly marked on road signs off the A507. Our postcode is SG6 4JN. Free car parking is available on our farm.

By Train
We’re about one mile north-west of Letchworth Garden City Railway Station. On a nice summer’s day, it’s a 20 to 30 minute walk; a short bus ride (see below) or a few pounds in a taxi.

By Bus
There’s a bus stop just down the road from our farm, served by Uno’s 625 and Arriva’s 53. Services are limited, check times before travelling at www.intalink.org.uk.

By Bike
We’re on the Garden City Greenway route. We’ve got plenty of secure bicycle parking here too!

If you have any further questions do not hesitate to email us info@standalonefarm.com

Raffle Prizes

Our raffle prize system is currently under review, and we aren’t giving out any prizes at the moment. Please keep an eye on our website for updates on this.

Good luck with your fundraising endeavors.

The prize is redeemable for one day pass to Standalone Farm and is valid for two adults and three children. When you visit the Farm if you show your free family day pass when you arrive, we will take this and let you through.

It is worth noting that the pass cannot be split or exchanged for money.

Events

Customers must pre-book tickets on our website ahead of the event. This is so we can control the capacities and get your details in case we need to contact you about the event.

On the day of the event, tickets will be scanned either via a barcode on your phone or a printed copy of the ticket.

Every person attending will need to book a ticket online even if they are a free ticket such as an Annual Passholder, carer or under 2. This will help us manage the number of visitors on site. Please book tickets for everyone in your party. For example, a family of 4 will need to select 4 tickets.

If you are not an Annual Passholder when you purchase tickets to one of our events, you’ll also be able to access and enjoy the Standalone Farm for the day (as long as the event is taking place during our open season from February to October).

Unfortunately, our event tickets are non-refundable. Your statutory rights are not affected.

Many of our events are being held in our new events space, The Vegetable Patch. This is an outdoor, grassy field at the front of Standalone Farm.

Other events will take place in our various barns and other areas of the farm. Please see the full description under each event when booking.

Each event will have a limited capacity giving ticketholders a more personal, interactive experience and the chance to get up close with many of the characters. Our events aim to be educational, interactive and fun!

The majority of our events will be 30 minutes with a photo opportunity at the end. However, some events may differ in duration so please refer to the ‘find out more’ section under each event.

We kindly ask all Annual Passholders to pre-book tickets online, ahead of the event. Please book tickets for everyone in your party, including little ones under two. For example, a family of 4 will need to select 4 tickets.

Annual Passholders will receive an exclusive Passholder price when booking. To book a ticket under an Annual Pass you will need to enter your pass number. When attending an event you’ll need to display your ticket and valid Annual Pass or have your Annual Pass number to hand on arrival.

We have disabled parking bays onsite, next to The Vegetable Patch event space, and our team will be on hand throughout the event if assistance is needed.

We’ve worked hard to make as much of our farm as easily accessible as possible. We are a working farm and some areas may have uneven or muddy terrain, especially in the winter months. The Vegetable Patch event space is in a field in front of the main farm building and has grassy, uneven terrain, with a slope leading into the space.

Once inside Standalone Farm, we have step free access to the main building, gift shop, Greenway Café and courtyard. There are disabled toilets onsite, located just outside the shop as you enter. We offer disabled parking bays and our staff are on hand to help. For our hearing-impaired customers, we have installed a hearing loop system in the Greenway Café and gift shop.

For more information or to request further assistance please contact info@standalonefarm.com

Birthday Parties

  • Access to the Farm for the day
  • Private use of the Party barn with Wi-Fi for the allotted time slot (10:30am setup for an 11:00am start, until 1:00pm OR 2:00pm setup for a 2:30pm start until 4:30pm) *half an hour at start to allow for setup*
  • One free adult for every paying child
  •  additional adults pay £4.00 per person
  • A dedicated event host to show you around the farm
  • Party bag per paying child
  • Children’s buffet- see below for what’s included
  • Animal feed per paying child

For valid Family Annual Passholders, the cost is £18.95 per child, this includes one free accompanying adult per paying child. (To receive the discounted rate the person booking must hold a valid Family Annual Pass in their name).

For non-passholders the cost is £19.95 per child, this also includes one free accompanying adult per paying child.

For additional adults we charge £4.00 per person, we can take this additional payment on the day, any passholders are free of charge.

We require there to be a minimum of 10 paying children, and a maximum of 25 paying children.

If the under 2’s are going to have food and want a party bag then they will need to pay and count as one of the paying children, but if they aren’t then they will be free. 

We have two timeslots available- 10:30am setup for a 11:00am start until 1:00pm OR 2:00pm setup for a 2:30pm start until 4:30pm. (We allow half an hour at the start for setup).


We have availability for birthday parties during weekends in term time only, as we use the party barn for other events during the school holidays. We also don’t take any bookings during the week due to school and group visits. 

We kindly ask that you vacate the Party Barn at the end of your allocated time slot (10:30-1pm parties = 1pm, and 2-4:30pm parties=4:30pm). This is so we can prepare and clean for the afternoon or next day of parties. 

·        Ham sandwiches

·        Cheese sandwiches

·        Pombears

·        Cucumber sticks

·        Carrot sticks

·        Hummus

·        Tomatoes

·        Squash

·        Water

*For any special dietary requirements, please let us know at least two weeks in advance of the booking*

The buffet menu is subject to change as some items may not be available from our suppliers. Where possible we will swap items for similar products.

We offer a tea and coffee station for £1.50 per adult.

We can also offer food for the adults for £9.99 per person for a minimum of two people, this includes the following:

·        Tuna Mayo Sandwiches

·        Ham & Cheese Sandwiches

·        Cheese and Chutney Sandwiches

·        Savory eggs

·        Mini chicken Kiev’s

·        Mini sausage rolls

·        Mini pork pies

·        Quiche- mature cheddar and onion, spinach and red pepper

·        Cucumber sticks

·        Carrot sticks

·        Ready salted crisps

*For any special dietary requirements, please let us know at least two weeks in advance of the booking*

The buffet menu is subject to change as some items may not be available from our suppliers. Where possible we will swap items for similar products.

Yes, you are welcome to bring a birthday cake along with you.

A special birthday cake from local bakery, The BakeHouse, can be provided for an additional fee. We require at least two weeks’ notice to supply this.

You are welcome to bring a birthday cake, but we don’t allow customers to bring their own food or any other extras for the adults. Should you wish to have any extra food for the adults, this will have to be purchased through us. 

We do not permit you to bring your own drinks. We have a Snack Stop and Greenway Café, which provide hot and cold drinks. No alcohol is permitted onsite. 

We require a non-refundable deposit of £50 to secure the date.

Please contact info@standalonefarm.com - we will then check our availability for you, send you a booking form and request payment of the deposit.


All optional extras, including tea and coffee station, and adult buffet can be requested through the booking form.

We require the final payment one week in advance of the booking.


The £50 deposit will be removed from the final payment. 

We require the completed booking form back at least two weeks in advance of the booking. 

You are more than welcome to decorate the barn with large helium balloons and other decorations, however, we don’t allow loose balloons that sit on the floor as these can blow out of the room and potentially end up in the animal’s enclosures.